Flo is a women’s health app that has over 100 million downloads. It allows tracking menstrual cycles, ovulation, fertility, pregnancy, and other health-related issues, including recipes, workout plans and meditation. The app gives offers free and paid subscriptions for extra features, including access to personalized health insights. However, canceling the subscription can be a task for many users. So, in this blog, we will take you through various methods to cancel your Flo subscription on Android.
Video Tutorial:
What’s Needed
To cancel your Flo subscription on Android, you’ll need the following:
- An Android device with the Flo app installed
- Your Flo account details
- A stable internet connection
What Requires Your Focus?
Canceling your Flo subscription will require your attention to ensure it gets done correctly. Before canceling, you must ensure that you identify the correct subscription and billing company to avoid canceling essential services accidentally.
Different Methods to Cancel Flo Subscription on Android
Method 1: Canceling via Google Play Store
If you subscribed to Flo through the Google Play Store, you can cancel the subscription by following the below steps:
- Open your Android device
- Open the Google Play Store app
- Click on the "Menu" on the upper left-hand corner of your screen
- Select "Subscriptions" from the drop-down menu
- Select “Flo” from the list of subscriptions
- Select “Cancel Subscription”
- Follow the on-screen prompts to confirm the cancellation of your subscription
Pros:
- Straightforward process when canceling via the Google Play Store
- No need to contact support.
Cons:
- Canceling through the Play Store may not work if you signed up for Flo through the App Store on another device
Method 2: Canceling via Flo app
If you signed up for Flo within the app on an Android device, follow the below steps to cancel your subscription:
- Open the Flo app on your device.
- Click on "Profile" on the lower right-hand corner of your screen
- Select “Settings”
- Select “Premium”
- Select “Manage Subscription”
- Select “Cancel subscription” and then “Yes” to confirm the action
Pros:
- You don’t have to switch between apps, making the process convenient
- The app provides more explicit instructions by following a few menus
Cons:
- In case of any error, you may be required to contact support, which may take some time
Method 3: Contacting Support Team
If you’re not sure how to cancel your subscription or if you’ve attempted the above methods but are still having issues, you may contact Flo support for assistance by following the below steps:
- Go to the Flo website (flo.health)
- Select "Help Center" at the bottom of the page
- Select “Contact”
- Select “Email Us”
- Input your request, and you’ll receive responses to your queries.
Pros:
- You get personalized support that handles your issue and other past issues that you may have faced when using Flo.
Cons:
- Delay in getting responses when many users have the same issue, due to high-volume traffic to support-teams.
Why Can’t I Cancel my Flo Subscription on Android?
There are various reasons why you can’t cancel the Flo subscription, including the following:
1. Error while canceling
If you’re seeing an error when canceling your Flow subscription, this may be due to an issue with the app, or due to your internet connectivity.
Fix:
Ensure you have a stable internet connection, then attempt to cancel your subscription. If the error persists, try canceling through a different approach or contact support for assistance.
2. Subscribing Through a Different Device
Canceling via the Google Play Store or in-app canceling only works if you subscribed through the method you’re currently using. For example, if you signed up through the iOS App Store or on a different device, you will not be able to cancel your subscription through the Google Play Store or in-app canceling.
Fix:
Ensure you subscribed through the Google Play Store before canceling through it. However, if you subscribed through a different method, you may need to contact the help center for assistance.
3. Forgetting Account Information
Your Flo account details are required for you to cancel your subscription. In case you forgot, this can be a limitation when attempting to cancel your subscription.
Fix:
Use the “Forgot password” option within the Flo app if you don’t remember your account information.
Implications and Recommendations
Canceling your Flo subscription means you will not be able to access exclusive features included in the subscription. It would be best to assess the subscription benefits versus the cost before canceling. To cancel the subscription hassle-free, ensure you have your account details and use a stable internet connection.
5 FAQs about Canceling Flo Subscription on Android
Q1: How do I know if my Flo subscription is canceled?
A: You’ll receive a confirmation email stating that your subscription has been canceled. You’ll also no longer get charged on the corresponding days of the month.
Q2: Can I cancel the subscription mid-way billing cycle and still continue to use the premium features for the rest of the duration?
A: Yes, you can. However, you’ll only enjoy the benefits until the end of the current billing cycle.
Q3: How do I cancel my subscription on an Android phone?
A: You can cancel your subscription through the Google Play Store or the Flo app. Additionally, you can contact the support team via email.
Q4: How do I cancel my Flo subscription through Google Play Store
A: Open your Google Play Store app, navigate to “Subscriptions,” and select “Flo.” Then follow the instructions to cancel.
Q5: Can I request a refund?
A: You cannot request a refund for a canceled subscription on Flo. However, you can use the canceled subscription until the end of the billing cycle.
In conclusion
Canceling your Flo subscription on Android doesn’t have to be complicated. With the above methods, you can quickly terminate your premium subscription and avoid incurring unnecessary charges. Additionally, knowing why you can’t cancel your subscription and having your account details ready will ensure that you have no inconvenience.