PayPal is one of the most commonly used payment methods for shopping and sending/receiving money online. It’s not uncommon for users to change their name on PayPal. However, doing it on an iPhone can be a bit challenging. In this blog, we will provide you with easy-to-follow methods to change your name on PayPal using your iPhone.
Video Tutorial:
The Challenge of How to Change Your Name on Paypal on iPhone
Paypal is designed for android and pc users. It’s a bit challenging to do it using an iPhone since the options are a bit different. This is because the process of changing your name on PayPal is not as straightforward as it seems.
Things You Should Prepare for
Before we take you through the step-by-step guide on how to change your name on PayPal using your iPhone, below are a few things that you need to prepare for:
- Download the latest version of PayPal on your iPhone.
- Ensure that you have a stable internet connection.
- Have your login credentials ready.
Method 1: Via iOS App
Below are the simple steps on how to change your name on PayPal using the iOS app:
Steps:
- Launch your PayPal app on your iPhone.
- Tap the cogwheel icon on the top right corner of the app interface.
- Select the "Settings" option from the list.
- Next, tap the "Personal Info" tab on the next page.
- Select the "Name" option and enter the new name that you want to use.
- Afterward, click on the "Change Name" button.
- PayPal will then prompt you to confirm your identity by entering your password.
- Once you’ve verified, PayPal will process your name change request.
Pros:
- Easy to use
- Can be done on the go
Cons:
- Not very self-explanatory
- Some users may find it hard to find the settings tab
Method 2: Via PayPal Website
If you don’t have the app installed on your iPhone, you can change your name on PayPal by following these steps:
Steps:
- Open up your mobile browser and launch the PayPal login page.
- Enter your login credentials and hit the "Login" button.
- Once you’re logged in, click on the "Settings" option on the top right corner.
- Select "Personal Info" then click on "Change" next to your name.
- Enter the new name you want to use and click "Save."
- PayPal will then prompt you to confirm your identity by entering your password.
- Once you’ve verified, PayPal will process your name change request.
Pros:
- You can do it on your iPhone browser
- Simple
Cons:
- The website may not be optimized for mobile users
- Requires stable internet connection
- May be harder to manage than the app
Method 3: Via Desktop Browser
If for any reason, you are unable to change your name via the iOS app or mobile browser, you can use a desktop browser to do so. Follow the easy steps below:
Steps:
- Open your desktop browser and open the PayPal website.
- Log in to your account by entering your credentials.
- Once you’re logged in, click on the gear icon at the top right corner.
- Select "Account Settings" then click on "Edit" next to your name.
- Enter the new name that you want to use and click "Save."
- PayPal will then prompt you to confirm your identity by entering your password.
- Once you’ve verified your password, PayPal will process your name change request.
Pros:
- The desktop website is fully optimized for this task
- Easy to use
Cons:
- You need to have a desktop or laptop
- You must login to your account in a browser
- Requires stable internet connection
Why Can’t I Change My Name on PayPal?
There are several reasons why you may not be able to make changes to the name on your PayPal account. Below are a few examples, as well as how to fix them:
1. Name Change Limit Reached
A person can change their name on PayPal only up to three times. If you have exceeded this limit, you won’t be able to change your name again. You can contact PayPal’s customer support to get help on this.
2. Incomplete Verification
If you haven’t completed your account verification, you won’t be able to change your name on PayPal. To solve this, provide additional details that PayPal requires.
3. Dispute or Claim on the Account
If you have any outstanding disputes or claims on your PayPal account, you’ll not have the ability to make changes to your profile. To solve this, resolve the disputes or claims in your account.
Additional Tips
Below are some tips that may be useful when changing your name on PayPal:
- Ensure that all details you enter match those on the identity document you are using.
- Only change your name on PayPal if it’s necessary and avoid changing it frequently.
- Be patient when completing the name change request as it may take a few days to reflect.
5 FAQs about Changing Your Name on PayPal
Q1: Do I need to update my name on PayPal if I change it legally?
A: Yes, you should update your name on PayPal if you change it legally as per the terms of service.
Q2: Can I use my middle name as my first name on PayPal?
A: Yes, you can use any name as long as the information in your PayPal account matches the identity document you are using.
Q3: Can I use a nickname instead of my real name on PayPal?
A: No, you must use your legal name on PayPal for identification purposes.
Q4: How long does it take for the new name to reflect on PayPal?
A: It usually takes a few days for your new name to reflect on your PayPal account after you have made a name change request.
Q5: Can I change my name on PayPal if I don’t have an identity document?
A: No, PayPal requires identification before a user changes their name on an account.
In Conclusion
Changing your name on PayPal using an iPhone can be a bit challenging, but there are several ways to do it, including using the app, the website, or a desktop browser. Before making changes, ensure that you have completed all the necessary verifications and prepare all the requirements. If you’re still having trouble changing your name on PayPal, you can contact PayPal customer support for assistance.